Shipping and Returns

Upon receiving your order and within 24 hours, an associate will confirm the availability of the item, estimated delivery time and method of shipping. Your package will be shipped within 48 hours pending item availability.

Sales Tax

Sales tax is applicable on all orders within Florida at the current tax rate. Orders shipped outside of Florida are not liable for sales tax.

Domestic Shipping

Express shipping is complimentary for all orders within the 50 United States. Please note that for the security of your purchase, Patricia Robalino is unable to ship to PO Boxes, APO/FPO addresses or hotels. All packages are shipped for arrival between 8:30-10:30 am with signature required. Exceptions may occur due to weather and unforeseen conditions. Tracking information of all packages will be provided to all customers. For those customers in Palm Beach, FL, arrangements can be made to pick up your item in our Worth Avenue boutique or delivery to your residence.

International Shipping

We are able to ship to most locations internationally. Upon order, you will be contacted by an associate to arrange for delivery. We ship via multiple carriers depending on destination and delivery country to discuss these options and any costs regarding international orders, please contact us via email at hello@patriciarobalino.com or call us at 561-328-3952.

Domestic Returns

Your 100% satisfaction is our goal. Items are accepted for refund, store credit or exchange if returned in salable condition within 3 days of purchase and accompanied by a sales receipt. Final Sale items are not eligible for return.

To arrange for free return shipping within the US, please contact an associate at 561-328-395  or email us at hello@patriciarobalino.com. Our hours are Monday through Saturday 10am until 6pm EST.

Please note some exclusions may apply. Cash refunds are not available. International returns may require shipping charges.

Merchandise may be shipped from a US location or returned physically to our Worth Avenue boutique, Palm Beach, FL 33480.

International  Returns

We are happy to arrange return international shipping, at customer cost, of items in salable condition within 7 days of purchase. Final Sale items are not available for return. Please contact an associate at 561-328-3952or email us at hello@patriciarobalino.com for the costs and terms associated with international returns.

Gift Exchanges

Items received as gifts may be exchanged for store credit if returned in salable condition within 7 days of purchase. Please contact an associate at 561-328-3952 or email us at hello@patriciarobalino.com